Our service is run by highly qualified professionals with years of experience of working with young people and committed to meeting the needs of young people placed in our homes. Our Key Working staff are qualified to a minimum of NVQ Level 3 and are supported by experienced managers, who provide ongoing supervision and tailored coaching.

Given the important role that our employees play in young people’s lives, our fair recruitment process includes thorough background checks which include Enhanced DBS and referencing.

We ensure our staff have the correct mandatory training and provide additional training which enables them to work effectively with the young people placed with us. Our training covers topics such as Responding to Self-harm Issues, Conflict Management and De-escalation, Safeguarding, Working with Unaccompanied Asylum Seeker Children, Communication Skills and Equality & Diversity.